en
rancour

Meaning: tr
garez, kin
Thou know'st, who oft hast sorrowed with my pain, / how, tost by Juno's rancour, o'er the main / thy brother wanders."
In the age of social media, one dissatisfied customer's hissy fit can soon create a major public relations crisis for a manufacturer. By promptly addressing the customer's complaint in a personal way and without rancour, the company may actually turn the situation in its favour.
Added on 2018-08-06 | by redPen | View: 157

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